Oxford Instruments aims to pursue responsible development and deeper understanding of the world through Science & Technology.
As one of the first commercial spin-out companies from Oxford University, this vision has been at the heart of our business for over 50 years. We use innovation to turn smart science into world-class products that support research and industry to address the great challenges of the 21st Century.
No matter how sophisticated your scanners are or how demanding your service level requirements, Oxford Instruments Healthcare can support your institution and bring you quality maintenance services that will exceed your expectations. Our nationwide team is made up of seasoned service engineers, and we are continually updating and measuring every service engineer's skills with ongoing training.
You will not find a more knowledgeable, customer-focused organization than your Oxford Instruments Healthcare team. That is our commitment to you.
Oxford Instruments Customer Service recognises there are many decisions to make when choosing the right product and company with which to partner. It is not just about superb instrument functionality or the rugged design of the analyser.
The OiService teams are aware of the necessity to demonstrate our depth of knowledge, skills, experience and expertise with regard to supporting our customers.
Oxford Instruments recognises that your success requires not just only world-class products, but also world-class service and support. Our global service team is renowned for delivering outstanding service to customers and microscope vendors.
We offer worldwide service and support supported by a global service force backed by regional offices.Our products include installation and service, help desk support, dedicated spares and accessories service, system maintenance, repair and upgrades, extended warranty and ServiceWise service and maintenance contracts for Cryogen-free products.
Oxford Instruments' OiService is committed to supporting our customers’ success. Our global OiService team is backed by regional offices, offering rapid support wherever you are in the world.
Our commitment to support you begins well before orders are taken and extends beyond delivery of wire. Based on 50 years experience providing conductor for superconducting magnets, we understand they are complex electromechanical systems.
We are able to provide detailed information about the metallurgy, physical properties, and mechanical performance of our conductors and insulation. If magnet problems should arise, we stand ready to assist in troubleshooting, failure analysis and continuing support for our products.
Oxford Instruments has a rich heritage of innovation, quality and excellence. We have been supporting our customers in industrial, analytical and medical markets for over 30 years.
Oxford Instruments X-Ray Technology specialises in the design and manufacture of quality, high-tech x-ray tubes. We offer a wide range of reliable and robust x-ray sources and are constantly seeking to push the boundaries of innovation and excellence. Our commitment to you is to support your business with quality products and quality service.
Oxford Instruments – your source of excellence
Oxford Instruments provides extensive support, service and warranty options for all of our products. Support is provided on a business-specific and product-specific basis.
To find out more, please choose the product you are looking for support information for, or the business from which you need support from.
High performance benchtop metals analyser for the foundries and metal processing industries
Cosponsored by Oxford Instruments and the Department of Quantum Matter Physics at University of Geneva