Support

Oxford Instruments Austin - Support

Oxford Instruments Austin takes pride in providing customers with flexible and expedient service and support. As an original equipment manufacturer; our experienced design, engineering, research and development teams specialize in discovering the optimum solutions to unique customer challenges and specifications.

CT & MRI Maintenance, Systems and Parts

No matter how sophisticated your scanners are or how demanding your service level requirements, OiService can support your institution and bring you quality maintenance services that will exceed your expectations. Our nationwide OiService team is made up of seasoned service engineers, and we are continually updating and measuring every service engineer's skills with ongoing training.

You will not find a more knowledgeable, customer-focused organization than your OiService team. That is our commitment to you.

Industrial Analysis Support

Oxford Instruments Customer Service recognises there are many decisions to make when choosing the right  product and company with which to partner. It is not just about superb instrument functionality or the rugged design of the analyser.

The OiService teams are aware of the necessity to demonstrate our depth of knowledge, skills, experience and expertise with regard to supporting our customers.

NanoAnalysis Support

Oxford Instruments recognises that your success requires not just only world-class products, but also world-class service and support. Our global service team is renowned for delivering outstanding service to customers and microscope vendors.

Omicron NanoScience Worldwide Service and Support

We offer worldwide service and support supported by a global service force backed by regional offices.Our products include installation and service, help desk support, dedicated spares and accessories service, system maintenance, repair and upgrades, extended warranty and ServiceWise service and maintenance contracts for Cryogen-free products.

Plasma Technology Support

Oxford Instruments' OiService is committed to supporting our customers’ success. Our global OiService team is backed by regional offices, offering rapid support wherever you are in the world.

Superconducting Technology Support

Our commitment to support you begins well before orders are taken and extends beyond delivery of wire. Based on 50 years experience providing conductor for superconducting magnets, we understand they are complex electromechanical systems.

We are able to provide detailed information about the metallurgy, physical properties, and mechanical performance of our conductors and insulation. If magnet problems should arise, we stand ready to assist in troubleshooting, failure analysis and continuing support for our products.

X-ray Technology Support

Oxford Instruments has a rich heritage of innovation, quality and excellence.  We have been supporting our customers in industrial, analytical and medical markets for over 30 years.

Oxford Instruments X-Ray Technology specialises in the design and manufacture of quality, high-tech x-ray tubes.  We offer a wide range of reliable and robust x-ray sources and are constantly seeking to push the boundaries of innovation and excellence. Our commitment to you is to support your business with quality products and quality service.

Oxford Instruments – your source of excellence