Oxford Instruments Customer Service recognises there are many decisions to make when choosing the right product and company with which to partner. It is not just about superb instrument functionality or the rugged design of the analyser. The OiService teams are aware of the necessity to demonstrate our depth of knowledge, skills, experience and expertise with regard to supporting our customers.
When choosing to work with Oxford Instruments you are safe in the knowledge that you have the backup and support of our skilled product champions and dedicated support engineers throughout the complete lifetime of your instrument.
Oxford Instruments offer a range of support packages that provide you with the level of service you require.
Our goal is to provide our customers with faultless service and swift expert maintenance on our products to ensure they perform to their highest capabilities.
OiService mission is to allow our customers to concentrate on their own business objectives safe in the knowledge that we are always there to provide full support capability.
OiService offers
- Extended Warranty Contracts
- Tailored Service Support Contracts
- World Class Training Academy
- Technical Helpdesk Support
- Genuine Approved Spare Parts
- Consumable Products
- Service Repair at OiService Facility