Oxford Instruments aims to pursue responsible development and deeper understanding of the world through Science & Technology.
As one of the first commercial spin-out companies from Oxford University, this vision has been at the heart of our business for over 50 years. We use innovation to turn smart science into world-class products that support research and industry to address the great challenges of the 21st Century.
We are a leading provider of high technology tools and systems for research and industry. We design and manufacture equipment that can fabricate, analyse and manipulate matter at the atomic and molecular level.
The global challenges we face today cannot be addressed without a partnership between the commercial and the academic sectors. We can be the bridge between science and the consumer. Science is capable of developing the solutions to many of society’s problems like the preservation of our environment, conservation of energy and health. Oxford Instruments turns that smart science into commercially successful products.
Oxford Instruments Austin takes pride in providing customers with flexible and expedient service and support. As an original equipment manufacturer; our experienced design, engineering, research and development teams specialize in discovering the optimum solutions to unique customer challenges and specifications.
No matter how sophisticated your scanners are or how demanding your service level requirements, OiService can support your institution and bring you quality maintenance services that will exceed your expectations. Our nationwide OiService team is made up of seasoned service engineers, and we are continually updating and measuring every service engineer's skills with ongoing training. You will not find a more knowledgeable, customer-focused organization than your OiService team. That is our commitment to you.
Oxford Instruments Customer Service recognises there are many decisions to make when choosing the right product and company with which to partner. It is not just about superb instrument functionality or the rugged design of the analyser.
The OiService teams are aware of the necessity to demonstrate our depth of knowledge, skills, experience and expertise with regard to supporting our customers.
Oxford Instruments recognises that your success requires not just only world-class products, but also world-class service and support. Our global service team is renowned for delivering outstanding service to customers and microscope vendors.
We offer worldwide service and support supported by a global service force backed by regional offices.Our products include installation and service, help desk support, dedicated spares and accessories service, system maintenance, repair and upgrades, extended warranty and ServiceWise service and maintenance contracts for Cryogen-free products.
Oxford Instruments' OiService is committed to supporting our customers’ success. Our global OiService team is backed by regional offices, offering rapid support wherever you are in the world.
Our commitment to support you begins well before orders are taken and extends beyond delivery of wire. Based on 50 years experience providing conductor for superconducting magnets, we understand they are complex electromechanical systems.
We are able to provide detailed information about the metallurgy, physical properties, and mechanical performance of our conductors and insulation. If magnet problems should arise, we stand ready to assist in troubleshooting, failure analysis and continuing support for our products.
Oxford Instruments has a rich heritage of innovation, quality and excellence. We have been supporting our customers in industrial, analytical and medical markets for over 30 years.
Oxford Instruments X-Ray Technology specialises in the design and manufacture of quality, high-tech x-ray tubes. We offer a wide range of reliable and robust x-ray sources and are constantly seeking to push the boundaries of innovation and excellence. Our commitment to you is to support your business with quality products and quality service.
Oxford Instruments – your source of excellence
Oxford Instruments provides extensive support, service and warranty options for all of our products. Support is provided on a business-specific and product-specific basis.
To find out more, please choose the product you are looking for support information for, or the business from which you need support from.
Asylum Research is the technology leader in atomic force and scanning probe microscopy (AFM/SPM) for both materials and bioscience applications.
For more information on Asylum Research's products and services, please visit the website at www.asylumresearch.com
Oxford Instruments NanoAnalysis provides the world’s most popular solutions for materials characterisation and nanofabrication on Scanning Electron Microscopes (SEM), Focussed Ion Beam (FIB) and Transmission Electron Microscopes (TEM).
Creating high performance cryogenic and cryogen free environments for ultra low temperature and high magnetic field applications in physics, chemistry and materials science research down to the atomic scale.
Oxford Instruments Plasma Technology provides a range of high performance, flexible tools to semiconductor processing customers involved in research and development, and production.
Oxford Instruments Austin is widely recognized as an industry-leading expert for high vacuum products, services, and closed cycle helium gas heat exchangers in the semiconductor, research, life science, and energy industries.
We offer a range of analytical X-ray Fluorescence (XRF), Optical Emission Spectroscopy (OES) and Magnetic Resonance (MR) instruments. For a broad range of industries, our products provide the quality assurance, production optimisation and research tools that are needed in today’s competitive world. From agriculture to metal production, aerospace to oilfield evaluation, textiles to jewellery, across the spectrum of industrial production, we provide reliable, robust, accurate and efficient instruments that ensure our customers develop the most efficient production processes and the most innovative products.
Our low temperature superconducting wire range offers flexibility and proven performance within demanding environments. We develop innovative ideas into world class commercial products. Whether measured by tons produced or by technical performance, they are the preeminent superconductors in the world today.
Oxford Instruments X-Ray Technology specialises in the design and manufacture of quality, high-tech x-ray tubes. We offer a wide range of reliable and robust x-ray sources and are constantly seeking to push the boundaries of innovation and excellence.
OiService CT & MR is and ISO-certified service organization that provides quality after-market GE CT & MRI systems, maintenance services and parts.
Oxford Instruments is committed to supporting our customers’ success. We recognise that this requires world class products complimented by world class support.
Our global service force of 350 highly skilled engineers is backed by 41 regional support offices holding over £4m of support stock and offering rapid response wherever you are in the world.
Oxford Instruments has discrete business groups operating in three sectors, Nanotechnology Tools, Industrial Products and Service.
This means we can focus our expertise, our technologies and our innovation on offering our customers high quality products and service that meet their stringent requirements.
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Oxford Instruments' Spares and Repairs Service
Our customers require flexibility when it comes to service and support. We have designed all aspects of our OiService packages to cater for these requirements and aim to satisfy many different needs.
Genuine Oxford Instruments Spare Parts
Our repair service is is particularly beneficial for electrical and electronic modules
We offer an exchange Service for high value system parts
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