Technical Service and Applications Support

Technical Service and Applications Support

At Oxford Instruments we believe that the purchase of one of our instruments should only be the beginning of a long and mutually successful relationship and we pride ourselves on the quality of our after sales support. To ensure that you get the very best from your equipment, a team of technical specialists is always on hand to provide technical support, training and preventative maintenance assuring optimum performance. Our Service Engineers are always up to date with the latest technology and new products. Our Applications Scientists provide assistance covering a wide range of topics. We offer product and applications training at our purpose-built facility in Oxfordshire, UK or on site.

Supporting Leading Tools of Bioscience and Industry

Service Plans

We offer a range of service plans to meet individual requirements. The benefits include: discounted spares; technical hotline; economic factory repairs; preventative maintenance visits and fast response to emergency call outs. Details of our full range of service plan products will soon be available in a new brochure. Should you require further information now please contact us on the numbers below.

Repairs

Our well equipped repair facility allows

• Diagnosis and repair to component level
• Repairs at a fair price
• Fast turnaround

Spares and Consumables

We hold a full inventory of spares and consumables. Price list available on request

Technical and Applications Support

• Helpline for quick solutions
• Local support worldwide
• Fast response from a technical specialist
• Application and product training
• We are responsible for the installation of all of our products