Oxford Instrument Healthcare Support
If your institution operates around the clock, you can count on Oxford Instruments Healthcare to be there when you need us with immediate support.
Our nationwide team is made up of seasoned service engineers that are available 24/7 to ensure responsive service and support.
Oxford Instruments Healthcare provides 24/7 remote monitoring of your MRI. This provides status readings of a system's coldhead, helium compressor, helium usage, vessel pressure, compressor status and more on a real time basis. Whenever a problem occurs an email is then automatically sent to you and the OI Healthcare engineering department.
Oxford Instruments Healthcare is also the first third-party service provider to offer a unique Customer Service Portal. The Customer Service Portal provides instant access to critical information about your GE CT and/or MRI. This secure portal allows you to view the status of service requests and service records at any time and provide you with who your engineer is.
You will not find a more knowledgeable, customer-focused organization than Oxford Instruments Healthcare team.