Only Oxford Instruments can offer genuine spare parts and global service support backed by 50 years of cryogenic and magnet experience.

We offer various service and support products such as help desk support, installation and service, dedicated spares and accessories service, system maintenance, repair and upgrades, service and maintenance contracts to make sure you can concentrate on your research.

Help Desk support

Help Desk support

A team is available to answer phone or email requests.

Installation and Service

Installation and Service

We can take care of the installation and maintenance of your product for complete piece of mind.

System Maintenance, Repair and Upgrades

System Maintenance, Repair and Upgrades

A full repair and maintenance facility is available; our dedicated technicians repair and service hundreds of systems per year.

Dedicated Spares and Accessories

Dedicated Spares and Accessories

Oxford Instruments Direct - Cryospares offers an extensive range of cryogenic spares, magnet spares, accessories and consumables - with a fast and efficient service, expert support and rapid delivery of products world-wide.

ServiceWise Contracts

ServiceWise Contracts

Service and maintenance contracts.

Extended Warranty

Extended Warranty

Extended warranty and PM including parts and labour. This contract allows you to safeguard your investment with complete peace of mind.

Software Downloads

Software Downloads

Oxford Instruments have released a major upgrade to the cryogen-free Triton dilution refrigerator system control software.

Mercury Support

Mercury Support

Support website for customers using MercuryiTC temperature controller and MercuryiPS magnet power supply.

Further Information

Contact Us

  • Sales Enquiries Team

    +1 800 447 4717

  • Customer Support Team

    +1 800 447 4717

  • NanoScience

    Online Enquiry