High-Quality CT & MRI Maintenance Services Within Your Reach
The truth is, you no longer have to pay a premium to have a highly skilled, responsive service organization that you can count on. No matter how sophisticated your scanners are or how demanding your service level requirements, OiService CT & MR can support your institution and bring you quality maintenance services that will exceed your expectations. Most importantly, we can do it for substantially less money than you would pay for OEM service contracts.
Our nationwide team is made up of seasoned service engineers. The average length of service for our field engineers is over seven years, and we are continually updating and measuring every service engineer's skills with ongoing training. You will not find a more knowledgeable, customer-focused organization than your OiService CT & MR team. That is our commitment to you.
One of the industry's largest parts inventories for faster service response. One of the
cornerstones of delivering on the promise of responsive service is access to parts. No matter what an organization says about people skills or contract prices, if they maintain a limited inventory of parts then you are going to lose valuable time waiting for your service company to track down the right parts to fix problems.
OiService CT & MR has one of the largest inventories of parts for GE scanners in the industry, including parts for late model scanners. We quality check every part with our ISO-certified processes (another OiService CT & MR distinction), and refurbish it as needed so that it meets or exceeds manufacturer specifications.
Check our customer satisfaction scores. OiService CT & MR was an early adopter of the Net Promoter Score (NPS®) for using customer feedback as the basis for continuous improvement in service delivery. Our average NPS score is an outstanding 83 percent, compared to the average U.S. company's score of 10 percent.
One company for supporting distributed locations. If your institution has distributed locations or affiliates, OiService CT & MR gives you the same advantages as a large OEM - one service contract with local support teams. You get the benefits of localized response, along with a more streamlined supply chain, consistent quality and single vendor accountability.
If you have both CT and MR suites, we can support both. And we can service everything from cold heads and compressors to coils and tubes. Find out how you can take advantage of our wide range of CT and MR Service and Refrigeration Agreements.