Creating a support package to suit you
As manufacturers of bespoke equipment, we recognise that our customers require equally personalised customer service to meet all their needs, so our support contracts incorporate a whole range of tailorable services
Pre-purchased service fund
In addition to our Support Agreements, we also offer a ‘Pay as You Go’ type of service and support. The "Pre-Purchased Fund" has no expiry date that you can buy/allocate in advance, and then use gradually as support/service is needed for your tool.
Preventative Maintenance (PM) Visits
Preventative maintenance is recommended to be performed annually to retain the high standard of performance from your Oxford Instruments system. Our highly skilled, qualified service engineers can carry this out for you, using genuine parts.